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What You Should Know Before Authorizing Repair Work

  • Two of the most imporant factors you should know before having your vehicle repaired.
    1. You decide on the collision repair facility.
    2. Only you can authorize repairs on your vehicle.
  • Some insurance companies may want you to visit their drive-in claims center before having your vehicle repaired. You can do this, or you may leave your car at our collision repair facility and ask that the insurance company inspect the vehicle here. We Will arrange for an on-site inspection with your insurance company.
  • While differences in repair estimates are common, lower estimates may not include all necessary work. It's easy for some collision repair facilities to underbid by simply overlooking details. We will work with your insurance company to provide you with a comprehensive appraisal and solid service, all at a fair price.
  • When authorizing repairs, be certain that the insurance company will cover the cost of repairing all accident damages before you sign anything.
  • Be sure to choose a collision repair facility that utilizes uni-body repair equipment and certified technicians. Ask to see examples of their repair work, either in-progress or completed.
  • Finally, if you would like, we can assist you with the negotiations of your claim with the insurance company.

Direct Repair Programs background.
Something to consider when choosing a collision shop.
Chamber of Commerce - Santee